AS
at any private designer sale, masses of people are waiting to enter
Vente-privee. There's a waiting list for invites and, inside the
boutique, a whole array of deeply discounted designer goods.
But
it's not a real-world store and there won't be any angry catfights here
- just a lot of furious mouse-clicking. Vente-privee, named after the
French term for invitation-only clothing sales, is a France-based
website that operates precisely on that premise.
Established in
2001, the site's birth marked the beginning of a massively popular new
genre of retail websites: online members-only shopping clubs that
provide shoppers with free access to deals, previously only available
to fashion insiders, on designer goods.
Since then, a multitude
of similar offerings has been spawned. There are more than 70 identical
businesses in France alone, while Vente-privee has expanded into other
parts of Europe.
This category of e-commerce has become
especially relevant in the current economic climate, as shoppers are
driven to look for better bargains. Last year, Vente-privee (which has
won major awards for e-commerce and distance selling) reported its
biggest profit ever of £546 million and a 46 per cent growth, and it is
targeting sales of £663 million this year.
Meanwhile, other
websites such as United States-based RueLaLa have revealed 'continuous
growth' and steadily increasing membership.
Local banking
executive CR Tan, who found out about and registered with Vente-privee
and a 'couple more such sites' in December, says they offer her
'quality at less guilty prices' and 'a more discreet way to shop'.
'And
I would generally not find such prices in Singapore,' she adds.
Creative professional Kat Seah agrees. 'We all need to tighten our
belts a bit right now. Something like this allows me to buy what I'm
used to but at more decent prices.'
Fat discounts aside, the appeal of Vente-privee and others like it seems to lie in the exclusivity factor.
All
are invitation-only, which means you have to get someone who's already
a member to introduce you so that you can access the site and reap the
benefits: brand-specific private sales (everything from premium denim
labels such as Yanuk and 7 For All Mankind to Nike sportswear and
fashion-house offerings from the likes of Dior, Salvatore Ferragamo and
Givenchy) that last about two to three days each time and offer
anything between 50 to 80 per cent off regular prices.
'The
limited-time model allows members to plan their shopping' in that they
can 'schedule their appointments so they don't miss out on their
favourite boutiques', says Stacey Santo of RueLaLa.
Finance
executive D Ong, a RueLaLa member who admits she would otherwise not
look twice at 'bargain bin websites' and has 'authenticity issues' with
auction sites, admits that the private-sale concept 'makes me feel like
shopping at these places is a privilege and they give the goods
credibility'.
Other online private-sale options include Gilt Groupe, Ideeli, KupiVIP and Brands4Friends.
Like
Vente-privee and RueLaLa, each of these companies offers brand-name
goods at heavily discounted prices - something made possible by the
fact that many of the sites' founders are people from, or have direct
connections to, the fashion and retail industries. (Founders of the
two-year-old Gilt Groupe that has offices in the United States and
Japan, for instance, are former eBay executive Alexis Maybank and
ex-luxury brand manager Alexandra Wilkis Wilson.)
In Singapore,
there is Reebonz.com, a month-old portal that takes after
Vente-privee's concept and is the first of its kind in here. Set up by
a group of Singaporeans, the site incorporates top local brands such as
alldressedup into its stable of private-sale offerings.
And it
ships to Singapore, which is something several of the other portals
don't do (although shoppers can use vPost for parcels from the US,
Europe and Japan).
'We came up with the idea of Reebonz because
we saw the convergence of several trends,' explains Reebonz business
explorer Benjamin Han, adding that he has been very 'pleased with our
progress'.
Of the site's success, auditor Zhou Kailin, a member
who signed up last month, says: 'There's a good variety of products and
the discounts offered are good, with most more than 50 per cent.
It's
also interesting that the sales only last for two days.' As with many
of its counterparts, Reebonz works with past-season inventory, thus
refraining from cannibalising the designer brands on offer.
And
instead of expending cash on stock and space to store it, the websites
operate as middlemen between consumers and suppliers, working to fulfil
suppliers' needs to quickly sell excess stock in an environment that
does not affect the brands' image. (Such overstock is unavoidable in
manufacturing due to everything from production planning mistakes to
fashion misses; according to BusinessWeek, this amounts to between 5
and 10 per cent of all merchandise.)
So what's next? Even as
the online private-sale concept continues to be discovered by Netizens,
many of the sites are morphing to dangle more goodies in front of
consumers - and fulfil forecasts that online shopping will grow to a
US$235-billion business this year (and US$334 billion by 2012 according
to independent market research company Forrester Research).
Vente-privee
now publishes its own glossy upscale fashion magazine called Rosebuzz,
for example, which is distributed to 50,000 of its top clients. And
Reebonz started Honeycombers, a 'free regular e-newsletter and website
delivering the latest and the undiscovered in fashion, shopping,
travel, nightlife, beauty, well-being and home', this week.
While
it's unclear just how far the Internet private-sale realm will extend
to, what's certain is that 'private sales have innovated online
shopping', says RueLaLa's Ms Santo. She concludes: 'Our goal is to
continually innovate with new developments that will make the shopping
experience fun and fulfilling for members.'
This article was first published in The Business Times .